Every night shift is an opportunity to rewrite someone’s story as the night team doesn’t just ‘hold the fort’ – they rebuild foundations. – will you help lead that change?  

We are developing our night service which runs to deliver high quality, trauma-informed services to residents, participants, and staff on night shift. We are currently looking for Night Supervisors to support the running of our night service, ensuring our services run smoothly, safely, and that our night support staff are well supported.

You will line manage various frontline care and support staff including night concierge services.

We are looking for a Night Supervisor who is driven to provide high quality, effective, and person-centred support to staff, colleagues, residents and participants. You will thrive on team work and be an effective communicator, respecting Equity, Diversity, and Inclusion.

You will understand and/or have experience of working with people with multiple and complex needs, and have experience in working with and engaging diverse groups of people from varying backgrounds. Ideally, you will have people management experience however, the ability to line manage and lead a team to stay motivated is more important to us!

This role will be responsible for supporting the Service Managers to ensure the highest standards of service quality, performance, and improvement are delivered on the night rota.

You will encourage productivity and engagement of night staff which will include regular check ins, service visits, and completing spot checks.

You will be responsible for ensuring full handovers are made from day to night staff, and night to day staff to ensure seamless service delivery.

Shift Pattern: Full-Time - 37.5 hours per week including nights, weekends, and evenings Monday to Sunday. This role is mainly based around London with regular travel across London and outer London services which include Brighton, Luton, Kent, Luton, and Bedford.