Can we challenge inexperienced CQC inspector?

Nicole Ridgwell answers your legal questions. Our inspector had insufficient expertise – can we challenge? Following a recent inspection we were unhappy with our CQC report....

How do we prove our service user involvement?

Nicole Ridgwell answers your legal questions We are disappointed with the results of our recent CQC review – one of the things we were marked...

CQC: Forewarned is forearmed!

The CQC’s new briefing is essential reading for the sector, says Nicole Ridgwell On 29 November 2017, CQC published ‘Substance misuse services: The quality and safety of residential...

‘Can we ask CQC for more time?’

Nicole Ridgwell of Ridouts answers your legal questions Our service is undergoing many changes after being recommissioned and we haven’t enough hours in the day....

CQC: Focus on fairness

The CQC has set new equality objectives, as Jenny Wilde explains. Under the Equality Act 2010, the CQC is legally required to set equality objectives...

Legal Line – Nicole Ridgwell

Nicole Ridgwell of Ridouts answers your legal questions What does ‘treatment is a condition of the provision of the accommodation’ mean? If treatment is provided...